Refund policy

30-Day Satisfaction Guarantee

At HerbalProductsFit, we are committed to delivering a reliable and stress-free shopping experience. If you are not fully satisfied with your Herbalife purchase, you may request a return within 30 days from the date of delivery and choose between a refund or a replacement.

To begin the return process, please contact us to receive the Customer Refund Form. We will provide all the necessary details, including the return address. The completed form must be included inside the package when sending the item back.

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Product Exchanges

You may request an exchange for Herbalife nutrition and personal care products within 30 days of receiving your order.
Simply get in touch with our support team, and we will guide you through the entire process step by step.
For approved exchanges, HerbalProductsFit will cover the return shipping costs.

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Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 30 days of delivery.
Once the issue has been confirmed, we will send a replacement at no additional cost and arrange the return of the faulty item.

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Lost or Missing Returns

HerbalProductsFit is not responsible for return shipments that are lost or stolen during transit.
We strongly recommend using a tracked and insured shipping method that provides proof of delivery when returning items.

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Refunds and Exchanges Processing

Once your return has been received at our warehouse, refunds or exchanges are generally processed within 2 working days.
Please allow a short period between the delivery of your return and our confirmation of receipt.